What information do we collect?
- We collect information from you when you make an online payment.
- When making an online payment, you may be asked to enter or confirm your name, mailing address, phone number, last 4 digits of social security number or bank account information.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To assist in collecting debts
Your information, whether public or private, may be used for debt collection purposes. Suttell & Hammer, P.S. is a law firm. Pursuant to 15 U.S.C. 1692e, Suttell & Hammer, P.S., is a debt collector.
How do we protect your information?
- We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential.
After a transaction, your private information (bank account, social security numbers, financials, etc.) will be kept on file for more than 60 days in order to allow you to easily access your account to make future payments.
Do we disclose any information to outside parties?
- We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
California Consumer Privacy Act
The California Consumer Privacy Act (CCPA) gives a consumer the right to request that a business that collects a consumer’s personal information disclose to that consumer the categories and specific pieces of personal information the business has collected upon receipt of a verified request. The request may include:
- Categories of personal information collected;
- Categories of sources from which personal information is collected;
- The purpose for collecting the personal information;
- Categories of third parties with whom the business share personal information; and
- The specific pieces of personal information we have collected, disclosed, or sold.
The relevant categories of personal information that Suttell & Hammer, APC may collect about California residents includes:
- Personal Identifiers: Including but not limited to: name, alias, postal address, telephone number, social security number, account number, email address, as well as other identifying information which we obtain from a person’s creditor and/or third-party data providers and/or the consumer.
- Customer records: Such as paper and electronic customer records containing personal information, such as name, signature, date of birth, social security number, which we obtain from a person’s creditor and/or the consumer.
- Protected classifications under California or federal law: Such as age, gender, marital status, which we obtain from a person’s creditor and/or the consumer.
- Commercial information: Such as records of personal property, products or services purchased, which we obtain from a person’s creditor and/or the consumer.
- Internet or other electronic network activity information: Such as IP address and website interaction, which we obtain from the consumer.
- Geolocation data: Such as physical location or GPS coordinates which we obtain from process servers if there is a lawsuit filed and service is attempted on the consumer.
- Call recordings: When a consumer has a telephone conversation with our office.
- Employment information: Such as current or past employment history which we obtain from a person’s creditor and/or third-party data providers and/or the employer and/or the consumer.
- Biometric information: Such as photos, physical descriptions, and audio recordings, which we obtain from a person’s creditor and/or process servers and/or recordings which are made when the consumer has a telephone conversation with our office.
Suttell & Hammer is a debt collector, any information collected will be used for debt collection purposes.
To request the categories of information or the actual information we have collected about you, please call us toll-free at 888-788-8355 or email us at CCPArequest@Suttelllaw.com.
Upon receipt of your request, we will confirm the request came from you by verifying a minimum of 2 pieces of personal information data points. If we can verify that the request came from you, the consumer, we will provide the required information. If we cannot verify that the request came from you, we will notify you.
If you choose to designate an authorized agent to make a request under the California Consumer Privacy Act you must provide either a power of attorney or written authorization including a minimum of 2 pieces of personal information data points, to verify that the authorization came from you, to authorize an agent to make a request on your behalf.
The CCPA provides consumers the right to request deletion of their information, subject to various exceptions. The information that Suttell & Hammer collects generally falls within an exception and does not have to be deleted upon request. However, to request deletion of the information we have collected about you, please call us toll-free at 888-788-8355 or email us at CCPArequest@Suttelllaw.com.
The CCPA provides consumers with the right to opt out of the sale of their personal information. Suttell & Hammer does not sell your personal information.
The CCPA provides that you have the right not to receive discriminatory treatment by Suttell & Hammer for exercising your rights under the Act.
Children's Online Privacy Protection Act Compliance
- We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
If you have any questions or comments concerning our privacy policies and practices, please contact an associate at 1-888-788-8355 or email at firstname.lastname@example.org.
This policy was last reviewed on 9/21/2022.